Research and Operations Team

Transcat has one of the largest teams solely dedicated to making sure Transcat's quality standards are among the highest in the industry. This 16 member team is not only active in Transcat's quality standards and continual improvement, but is known in the industry as experts through their technical writings, industry lectures, and advisory board positions. Read up on a few of these members below.

Zack Thompson, Director of Quality

Zack brings over 20 years of experience in the calibration industry. He began his career in the United States Marine Corps and has advanced through roles from technician to senior leadership, combining deep technical expertise with a proven ability to strengthen quality systems and drive operational excellence. An industry driver for process improvement and a Lean Six Sigma Black Belt, Zack is dedicated to continuous improvement, developing high-performing teams, and ensuring Transcat consistently delivers the highest standards of technical and quality excellence.

Curti Keller, Senior Director of Metrology

Senior Director of Metrology with 40+ years of experience driving calibration excellence, ISO/IEC 17025 compliance, and QMS development. Passionate about training, mentorship, and building innovative tools that elevate measurement science, quality, and customer trust across industries.

Howard Zion, Director of Service Applications Engineering

Before joining Transcat, Howard held positions at the USAF Strategic Air Command, Lockheed-Martin, NASA-Kennedy Space Center, and Philips Electronics. During his 40+ years in Metrology, Howard has collected a wealth of knowledge. He has authored 32 white papers, participates on industry committees, has held an advisory board position at the University of North Carolina-Charlotte (UNCC) and sponsored Engineering Capstone projects at the Rochester Institute of Technology (RIT). Mr. Zion is also a recipient of the Andrew J. Woodington award for Professionalism in Metrology, presented at the 2019 Measurement Science Conference. With these credentials it is no surprise that he is widely sought after for his invaluable expertise!

Read Howard's Latest White Paper

Transcat's experts understand the effect that measurement has on our customers' manufacturing risk, product quality and brand proposition. Transcat's Technical Research and Operations Team regularly publishes expert analyses relating to measurement processes and measurement risk.